June 20, 2025

At The Goddess Within, operated by Sigrid Eliese, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

If you have any questions about this policy, please contact us at:
Email: sigrid.eliese@gmail.com

1. What Personal Information We Collect
We may collect the following types of personal information:

Full name
Email address
Phone number
Mailing address
Billing and payment information
Health-related or personal history (when voluntarily shared during coaching sessions or retreats)
Website usage data (via cookies or analytics tools)
We only collect information that is necessary to deliver our services, respond to your inquiries, or improve your experience.

2. How We Collect Personal Information
We collect personal information in several ways, including:

When you visit our website
When you make a booking or complete a form
When you sign up for a course, retreat, or newsletter
When you communicate with us via email, phone, or social media
During coaching sessions or consultations

3. Why We Collect Your Information
We collect your personal information to:

Deliver coaching, mentoring, and retreat services
Communicate with you about your bookings, sessions, or inquiries
Send updates, resources, and newsletters (with your consent)
Improve our offerings, website, and customer experience
Comply with legal or regulatory requirements

4. Disclosure of Personal Information
We do not sell or rent your personal information. We may disclose your information to:

Service providers who assist us in operating the website or delivering services (e.g., payment processors, email marketing platforms)
Legal or regulatory authorities, if required by law
All third-party service providers are required to comply with privacy laws and only use your information for the purposes we specify.

5. Storage and Security of Your Data
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes secure digital storage, password protection, and limiting access to sensitive information.

6. Accessing or Updating Your Information
You may request access to your personal information at any time by contacting us at sigrid.eliese@gmail.com. If your information is incorrect, incomplete, or outdated, we will take reasonable steps to correct it promptly.

7. Cookies and Website Analytics
We may use cookies and third-party tools (e.g., Google Analytics) to collect non-personally identifiable data such as browser type, pages visited, and time spent on site. This helps us improve user experience and performance. You can disable cookies through your browser settings.

8. Marketing and Communications
We may send you promotional emails or newsletters with your consent. You can unsubscribe at any time using the link in our emails or by contacting us directly.

9. Overseas Disclosure
Some third-party service providers may store data overseas (e.g., email platforms or cloud services). We ensure these providers comply with strict privacy obligations.

10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. The latest version will always be available on our website.

11. Complaints and Contact
If you have concerns about your privacy or how we handle your personal information, please contact us at sigrid.eliese@gmail.com. If you're not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.